Notice: We are still operating during the COVID-19 crisis. However, we are not allowing visitors to our office and most of our staff is operating remotely. Our attorneys and staff are still available to help you by phone and email. If you get our voice mail, please leave a message and it will be returned promptly. There may be delays with mail due to the crisis, so please try to send documents by email after submitting a contact form here or fax to 312-419-0379, if possible.

Collection Calls at Work

Question: How can I get a collector to stop calling me at work?


You have the right to direct a debt collector not to call you at work. You also have the right to direct a debt collector not to contact you at all. The latter right must be exercised in writing; the former need not be but it is a good idea to prevent the collector from denying receipt. Use means (fax, certified mail) that provides proof of receipt. The debt collector can still take legal action, but that is all.

If the debt collector has informed coworkers about the debt, that is a violation of the Fair Debt Collection Practices Act and you should take legal action.

Repeated calls after someone has stated that they do not wish to be called, or that the person called is not there, amount to harassment; you should take legal action for that as well.