Protecting the Rights of Consumers For Over 25 Years

There is a common scam that works as follows:  The scammers greet the victim on the street or in a public place and  ask for a donation for some plausible purpose, such as to help the victim of a crime or accident.  The scammers claim they can't take cash and need a credit or debit card. The victim agrees to donate a small amount.  The scammers put through charges for hundreds or thousands of dollars, using a mobile device.  Often the scammers will ask the victim for their phone; this is to delete any alerts that the financial institution sends.  

The bank is obligated to credit the stolen money.  The situation is the same as if a merchant charged you for more than the agreed price.

Contact us promptly if the bank refuses. We have experience recovering money lost as a result of this scam. There are short deadlines for taking action.