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Protecting the Rights of Consumers For Over 25 Years

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Consumers looking to monitor or review their credit reports without becoming subject to arbitration provisions preventing them from suing should do the following: 

1. Request a Free Credit Report Through AnnualCreditReport.com

  • Why it's safe:
    This site is authorized by federal law under the Fair Credit Reporting Act (FCRA), specifically 15 U.S.C. § 1681j(a), and does not require users to agree to arbitration. It's operated by the three nationwide credit bureaus (Equifax, Experian, and TransUnion) pursuant to a mandate from the FTC and CFPB.

  • What to do:
    Visit AnnualCreditReport.com and request your reports. You can do so once per week, indefinitely (as of recent CFPB guidance).

  • Pro tip:
    Avoid clicking on ads for "free credit scores" or "monitoring"-those often redirect to services that do require arbitration agreements.

2. Request Credit Reports by Mail Using the FCRA

  • Why it's safe:
    Requesting your report by mail under the FCRA doesn't involve any clickwrap or terms of use.

  • How:
    Fill out the request form (available on AnnualCreditReport.com) and mail it to:

Annual Credit Report Request Service
P.O. Box 105281
Atlanta, GA 30348-5281

3. Dispute Errors via Written Correspondence (Not Online Portals)

  • Why it's safe:
    Disputing inaccuracies via online portals often requires agreement to terms-including arbitration. Writing by mail allows the consumer to preserve legal rights and avoid waiver.

  • How:
    Send a dispute letter directly to the credit bureau's mailing address listed on the credit report. Always send via certified mail and retain proof.

⚠️ Avoid These Common Traps

Trap

Why to Avoid

Credit monitoring "free trials"

These nearly always include forced arbitration clauses buried in Terms of Use.

Credit score apps (Credit Karma, Experian app, etc.)

Accessing your score or report through these often requires broad arbitration agreements.

Clicking "I Agree" to any Terms of Use

Even if you never open or read the terms, the courts (as in Austin v. Experian) may find that you agreed to arbitration.


From an article by NC attorney Ed Boltz

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